Why are all my "sent" emails ending up in Draft Folder?

No! I cannot stand this new version of Outlook. It sucks. Some emails go out, others live in the draft folder until I click on "send" again and then they sometimes go out, others don't go out at all and then I get notifications that the emails are in the queue and to check back later.

I don't have a lot of options in the settings online. All of the past information of settings doesn't seem to apply online. I went to my apps section on my laptop to refresh the app but that didn't help. I guess next steps would be to delete the app and then reinstall. What a pain all this is...

Hello, sorry for the late response.

That's odd. I was thinking that if it happens afterward, you may have the "Undo send" setting enabled. This setting makes it so that every email you send goes into the Drafts folder, then it automatically sends after a few seconds. The purpose of it is to give you a chance to edit it or delete it before it actually goes to the recipient. But it should only show up in the Drafts folder first and then only in the Sent folder, so if you're seeing a copy in both folders at the same time and it stays in the Drafts folder, then it's probably not because of that setting. If you still want to at least check that it's disabled, though, you can find it on the web browser version of Outlook under View > View Settings > Mail > Compose and reply > Undo send. I don't believe this setting is available on the desktop app.

This was the culprit for one of my clients. Thank you Angelina Harper1.

This happens to me as well. Clicking send after composing the message sends it to the Drafts folder.

Hi, I have similar issue but none of the workarounds worked for me. This is the log I receive when I try to send emails on behalf of my business email account:

Your message did not reach some or all of the intended recipients. Subject: TEST Sent: 20/08/2024 17:35 The following recipient(s) cannot be reached: 'pc_******@hotmail.co.uk' on 20/08/2024 17:35 This message could not be sent. You do not have the permission to send the message on behalf of the specified user. __________________________________________________ Diagnostic information for administrators: __________________________________________________ Error is [0x80070005-0x000004dc-0x00000524]. Exchange response headers: request-id: fb845061-c9c2-23b3-abcb-fdafd41d760e X-ServerApplication: Exchange/15.20.7875.019 X-FEServer: LO4P123CA0097 X-BEServer: LO2P265MB4487 X-CalculatedBETarget: LO2P265MB4487.GBRP265.PROD.OUTLOOK.COM X-RequestId: {0A878D8E-6726-47D4-960F-37CB62B720A8}:38 X-ClientInfo: {C75C9679-5F41-4BCB-AF5A-B96B1183B820}:222960015 X-ElapsedTime: 920 X-BackEndHttpStatus: 200 X-ResponseCode: 0 X-DiagInfo: LO2P265MB4487 X-RequestType: Execute __________________________________________________ ROPs Summary: 0: ropSetProps (10) Processed(1) Completed(0) ROP result: 0 Response codes: 0 1: ropFlushRecipients (14) Processed(1) Completed(0) ROP result: 0 Response codes: 0 2: ropSetProps (10) Processed(1) Completed(0) ROP result: 0 Response codes: 0 3: ropTransportSend (74) Processed(1) Completed(0) ROP result: 0 Response codes: 1244 __________________________________________________ Response Exceptions: ROP Index: 3 ROP Associated: ropTransportSend (74) Microsoft.Exchange.Data.Storage.SendAsDeniedException: Can't send message. ---> Microsoft.Mapi.MapiExceptionSendAsDenied: MapiExceptionSendAsDenied: TransportSend operation has failed (hr=0x80070005, ec=1244) 1.84300:0B000000, 1.84300:0A000000, 1.84300:0A000000, 1.84300:0E000000, 1.84300:4A000000, 1.116652:920C0000, 1.81836:3C020000, 0.117068:2C000000, 1.79180:0B000000, 1.79180:0A000000, 1.79180:0A000000, 1.79180:0E000000, 1.79180:4A000000, 1.79180:FA000000, 0.73100:15000000, 0.38698:05000780, 1.41134:87000000, 0.29756:87000000, 1.104236:00000000, 1.87852:00000000, 1.120620:00000000, 1.75564:00000000, 5.108332:000000004D6F4D5400000100, 6.64024:1A0104800300140E00000000, 4.41064:1A010480, 1.104236:00000000, 1.87852:00000000, 1.120620:00000000, 1.75564:00000000, 5.108332:000000004D6F4D54003B3B00, 6.45653:050007804000073000000000, 4.41064:05000780, 1.104236:00000000, 1.87852:00000000, 1.120620:00000000, 1.75564:00000000, 5.108332:000000004D6F4D5400000780, 6.64024:1A0104800300161000000000, 4.41064:1A010480, 1.104236:00000000, 1.87852:00000000, 1.120620:00000000, 1.75564:00000000, 5.108332:000000004D6F4D5400000780, 6.45653:050007804000083000000000, 4.41064:05000780, 1.104236:00000000, 1.87852:00000000, 1.120620:00000000, 1.75564:00000000, 5.108332:000000004D6F4D5400000780, 6.45653:050007801F00FA3F00000000, 4.41064:05000780, 1.104236:00000000, 1.87852:00000000, 1.120620:00000000, 1.75564:00000000, 5.108332:000000004D6F4D5400000780, 6.64024:1A0104800201E26500000000, 4.41064:1A010480, 1.104236:00000000, 1.87852:00000000, 1.120620:00000000, 1.75564:00000000, 5.108332:000000004D6F4D5400000000, 6.64024:1A0104800201E36500000000, 4.41064:1A010480, 1.41134:87000000, 6.46872:050007800201F90F00000000, 4.55098:05000780, 1.41134:47000000, 0.37692:00000000, 0.37948:00000000, 5.33852:00000000534D545000000000, 4.56248:DC040000, 7.40748:010000000000010B00000000, 7.57132:000000000000000000000000, 4.39640:DC040000, 1.63016:4A000000, 8.45434:FE7F0300BF84F5A4000000000000000000000000, 1.46798:13000000, 5.10786:0000000031352E32302E373837352E3031393A4C4F32503236354D42343438373A33383866386361652D333432352D343330332D383230352D3737393933633132663439383A36313439323A2E4E455420382E302E37003000000000, 7.51330:106A480436C1DC0800000000, 0.39570:05000780, 1.55954:0B000000, 0.40818:07000000, 1.33010:0B000000, 2.54258:00000000, 0.59634:00000000, 1.56562:00000000, 1.33010:0B000000, 2.54258:00000000, 0.59634:00000000, 1.56562:00000000, 1.55954:0A000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:07000000, 1.56562:00000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:00000000, 1.56562:00000000, 1.55954:0A000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:15000000, 1.56562:00000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:00000000, 1.56562:00000000, 1.64146:0E000000, 1.33010:0E000000, 2.54258:00000000, 1.33010:0E000000, 2.54258:00000000, 1.64146:4A000000, 1.33010:4A000000, 2.54258:DC040000, 1.33010:4A000000, 2.54258:DC040000, 0.79500:80060400, 0.100684:01000000, 4.108172:DC040000, 1.52466:02000000, 1.52466:02000000, 1.42738:0B000000, 0.37698:01000000, 1.42738:0B000000, 0.37698:01000000, 0.60402:00000000 at Microsoft.Mapi.Managed.MapiExceptionHelper.ThrowIfError(LID lid, IHandle objectHandle, String message) at Microsoft.Mapi.Managed.MapiMessage.Implement_TransportSendMessage(PropValue[]& propsToReturn) at Microsoft.Mapi.Managed.MapiMessage.TransportSendMessage(PropValue[]& propsToReturn) at Microsoft.Exchange.Data.StoreObjects.MapiAccessorExtensionMethods.TransportSendMessage(IStoreSession storeSession, Object mapiObject, ExTimeZone timezone, PropValue[]& mapiPropValues) --- End of inner exception stack trace --- at Microsoft.Exchange.Data.StoreObjects.MapiAccessorExtensionMethods.TransportSendMessage(IStoreSession storeSession, Object mapiObject, ExTimeZone timezone, PropValue[]& mapiPropValues) at Microsoft.Exchange.Data.Storage.CoreItem.TransportSend(PropertyDefinition[]& properties, Object[]& values) at Microsoft.Exchange.Data.StoreObjects.ProxyCoreItem.TransportSend(PropertyDefinition[]& properties, Object[]& va Transport-Send failed: failure enum(25), HResult(0x00000000), EC(1244). Transport-Send failed: failure enum(22), HResult(0x00000000), EC(1244). Submit-Message failed: message id(1), failure enum(13), HResult(0x80070005), EC(1244).

I agree! Soooo confusing to use this! I try not to even use my desktop version due to the confusing layout, not to mention ALL of my sent emails going to and STAYING in DRAFTS. I have checked all above settings and no difference.