Hotmail keeps asking for credentials on android phone

So, after finally getting lucky and getting in through Blackberry Hub, it only lasted for 4 days, and now I'm getting the same message again. From the replies I've got from Microsoft, it appears that the only way to get hotmail to work, is to add it to Outlook. It seems to me that Microsoft is forcing ppl to use Outlook if they want to get hotmail without any issues. And their suggested work around is also not working based on the many posts about setting up app passwords.This is not a good look for Microsoft.

So much for getting into Hotmail in the Blackberry Hub. It only lasted 4 days and now I'm back to getting the messages about updating my hotmail account. I'm thinking Microsoft is trying to force ppl to use Outlook, which is shady on their part. The stupid thing is that I'm still getting hotmail in the Hub. It just takes longer to come through.

Definitely was a fluke. It lasted 4 days, and now I'm back to getting the message to update my hotmail account. I'm not using your work around re app passwords cause there were so many posts saying that didn't work. I don't want to add my hotmail account to Outlook on my mobile phone. I shouldn't have to switch between apps to read my hotmail messages. Aside from the inconvenience of having to switch apps, the mobile version of Outlook is not very versatile. You can't personalize the view and there's limited choices for calendar views. Users should be able to use whatever app they choose for mail. I feel like Microsoft is forcing ppl to use Outlook which is really not a good look. Very disappointed with Microsoft. This issue needs to be resolved so that users have the freedom to choose how they receive email.

I quite agree. I use the laptop based Outlook and do not like the web based version. I use the BlackBerry app for the same reasons as you and it has been great until recently. The app password does seem to work and whilst I still am receiving the update messages they are now seeming to clear themselves and this afternoon the emails have kept coming. There was another work around; linking the hotmail address to a gmail account and receiving it that way. Not perfect obviously.

Watching carefully.

I also use Blackberry hub for my hotmail accounts. Since early January I am told the password to one or the other account needs updating, but I know it does not because that is, in fact, the current password and I can log into my accounts from my laptop.

My hotmail accounts work at times, and mail eventually gets through (after several hours or a few days) without updating any password, but then it just starts the nonsense for a different hotmail account without my ever doing anything.

Surely if the email comes through sometimes, it should be coming through all the time, because there is nothing wrong with password or the credentials.

Thank goodness I did not delete the account. I was afraid I wouldn't be able to re-add it if it thinks the correct password is still wrong, and after reading all the other emails, that would have been the case.

It cannot be that difficult to fix this, can it? It is incredibly frustrating.