issue with sending email in outlook giving following error code : cf24

Anonymous
2024-02-17T12:01:06+00:00

bonjour,

Technical details

SmtpSubmissionPermanent5XXException: Smtp submission failed. Server 'smtp.hostinger.com' Port '465'. --> Unexpected SMTP server response. Expected: 235, actual: 535, whole response: 535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6

Failure code: cf24

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-03-24T15:21:19+00:00

    To day, the march 2024, I have exactly the same problem.

    Trying the New Outlook with the same IMAP configuration that "Courrier" that is working well for 10 years

    (Port 993 for Imap and port 465 for SMTP)

    The recept works. The send is impossible with french SFR/Numericable operator.

    It is the same for 2 different IMAP account working well with "Microsoft Courrier (traditional mail client)".

    Reject message below :

    "SmtpSubmissionPermanent5XXException: Smtp submission failed. Server 'smtp.numericable.fr' Port '465'. --> Unexpected SMTP server response. Expected: 334, actual: 503, whole response: 503 5.5.1 Error: authentication not enabled

    Failure code: cf24"

    Thanks to solve this bug !

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  2. Anonymous
    2024-04-03T14:14:22+00:00

    Same issue here, failure code cf24. Nothing changed for me either. I am surprised that this problem has not been solved in such a long time. The work of business e-mails has been disrupted

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  3. Anonymous
    2024-04-06T14:27:34+00:00

    Always the same on the 6th of april !

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  4. Anonymous
    2024-04-08T15:42:43+00:00

    I am having the same issue, can you please help?

    Technical details

    SmtpSubmissionPermanentException: Smtp submission failed. Server 'smtp.gmail.com' Port '587'. --> Unexpected SMTP server response. Expected: 235, actual: 334, whole response: 334 eyJzdGF0dXMiOiI0MDAiLCJzY2hlbWVzIjoiQmVhcmVyIiwic2NvcGUiOiJodHRwczovL21haWwuZ29vZ2xlLmNvbS8ifQ==

    Failure code: cf24

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