issue with sending email in outlook giving following error code : cf24

Anonymous
2024-02-17T12:01:06+00:00

bonjour,

Technical details

SmtpSubmissionPermanent5XXException: Smtp submission failed. Server 'smtp.hostinger.com' Port '465'. --> Unexpected SMTP server response. Expected: 235, actual: 535, whole response: 535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6

Failure code: cf24

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-02-27T18:13:57+00:00

    I'm on a call with Microsoft support. I've told her we ALL have been experiencing this since February 17th. Anyone else call???

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  2. Anonymous
    2024-02-27T18:19:45+00:00

    SmtpSubmissionPermanent5XXException: Smtp submission failed. Server 'w2wl-vkk8.accessdomain.com' Port '465'. --> Unexpected SMTP server response. Expected: 235, actual: 535, whole response: 535 Incorrect authentication data

    Failure code: cf24

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  3. Anonymous
    2024-02-27T18:26:47+00:00

    Please keep us posted if you get any answers from them.

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  4. Anonymous
    2024-02-27T18:44:48+00:00

    Hi all,

    The problem is ONLY on the NEW Outlook. Revert back to the old one and there is no problem. They are now aware of this issue.

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  5. Anonymous
    2024-02-27T19:03:39+00:00

    No, what phone number would I use?

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