email attachment disappearing after I reply to an email

Anonymous
2023-10-31T13:27:45+00:00

Hi I am using Office 365 Outlook.

After replying to an email containing an attachment, I can no longer view the attachment. I have tried setting the inbox to show individual messages, not as a conversation (by going to Inbox, filter, show as, messages), but it still seems to be keeping the messages in a conversation (for example, the email with the attachment that has gone missing shows up in the email chain, but when I scroll down to the date it was received, it is missing.

Can you please tell me the best way to resolve this?

I am using Microsoft office 365 MSO version 2302 build 16.0.16130.20806 64 bit

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-12-05T03:12:53+00:00

    I'm not sure I'm afraid

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  2. Anonymous
    2024-12-04T20:45:28+00:00

    Hi Amy,

    Was your problem fixed by changing the settings?

    I am experiencing a similar problem….

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  4. Anonymous
    2024-10-12T07:23:03+00:00

    is the deleted attachment recoverable?

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  5. Anonymous
    2024-10-08T14:35:09+00:00

    Click on Reading Pane in the Layout group. Select Options from the drop-down menu. Under Attachment and pictures, check the box for Show attachments in message list and Show attachment preview in reading pane Click OK to save the changes.

    There is no such option in reading pane

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