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As I type an email on my desktop, my Outlook app closes the email and moves it to my Drafts folder. I then have to open up my Drafts folder, open the email, and continue typing. This happens when I've had an email open for 30 seconds or many minutes (e.g., it's not like I've been drafting an email for 30 minutes and have stepped away and Outlook moves it to drafts). I'm often in the middle of typing a sentence and the email disappears and it's gone to Drafts. I then have to go do Drafts and manually reopen the email I was literally just typing. Sometimes it opens immediately, other times it opens and says the email is being edited in another window (which, why???).
It doesn't happen with every email but happens many times per week. A cursory review seems like many people in different environments are having the same issue. I've restarted my computer, all apps are fully updated.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
i can't find the file tab.
I have this same Issue. I tried to follow the instructions ..
(- Select click file tab > options > mail tab > save messages section.)
However, none of these tabs exist on my Microsoft 365 outlook pages anywhere.
Can we please get a fix for this as I'm being driven bats**t crazy by this every time it happens..
this is happening in the new outlook
When you work in a busy job, you often leave the email open and finish it later in the day, this issue is causing me issues. I don't want my drafted emails to close automatically, I would like them to stay open until such a time as I have finished writing the email or until I close and save as draft..
The auto close, makes you think you have sent the email. Plus it is closing and going to draft when you are still get snips of information from other sections to put in the email, which may only be 30 seconds.
Please advise how do we address this issue, I don't want my drafted emails to close automatically
YES!!! I've literally missed so many email that I THOUGHT I sent. :( VERY bad for business.
We are experiencing the same issue.. Emails are staying in the drafts.. sometimes we're sending them multiple times.
Outlook 365 is just so darn buggy.. I can't believe they're so pushy when it's so buggy.