Outlook emails get moved to drafts folder as I'm composing the email

Anonymous
2024-03-01T17:27:04+00:00

As I type an email on my desktop, my Outlook app closes the email and moves it to my Drafts folder. I then have to open up my Drafts folder, open the email, and continue typing. This happens when I've had an email open for 30 seconds or many minutes (e.g., it's not like I've been drafting an email for 30 minutes and have stepped away and Outlook moves it to drafts). I'm often in the middle of typing a sentence and the email disappears and it's gone to Drafts. I then have to go do Drafts and manually reopen the email I was literally just typing. Sometimes it opens immediately, other times it opens and says the email is being edited in another window (which, why???).

It doesn't happen with every email but happens many times per week. A cursory review seems like many people in different environments are having the same issue. I've restarted my computer, all apps are fully updated.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-08-06T15:39:41+00:00

    Hi, please can you respond to this query ...

    Thanks

    Richard

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  2. Anonymous
    2024-08-09T05:22:15+00:00

    This is still happening to me and everyone I have spoken to that is using the new Outlook app on PC.

    You click respond and start writing the email. In the past if you clicked out of that email it would stay in your inbox for you to go back to, now it instantly gets filed into drafts. So I am constantly thinking I have sent the email as in the past when you press send it would go back to just the email you had received in your inbox. But now the draft disappears into the draft box and you forget about it as you presume you must have pressed send.

    Can you please let us know if this will be fixed?

    I have tried to include screen shots but it wont let me upload them.

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  3. Anonymous
    2024-08-14T20:08:43+00:00

    SAME ISSUE- VERY FRUSTRATING WHEN TRYING TO WORK- DOES ANYONE HAVE A FIX

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  4. Anonymous
    2024-09-11T13:38:01+00:00

    Same issue for me and its CRAZY frustrating. In my workflow I often start drafting an email response and I leave that window open until I "send" the email. But I often get distracted and when I finally get around to coming back to it, the email is gone. Previously if I sent the email and the window wasn't visible I know I've addressed it and replied. But now, the draft window just disappears and it moves the draft to the "Drafts" folder so it's out of site and I don't realize I haven't sent the email yet. This has bitten me multiple times where I thought I sent an email only to find it the next day sitting in my Drafts folder. This has to get fixed ASAP! Terrible new feature. I'm using New Outlook app

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  5. Anonymous
    2024-09-11T16:56:55+00:00

    MICROSOFT - WHY DON'T YOU HAVE AN ANSWER FOR THIS? THIS EFFECTS THE EFFECIENCY OF MY JOB.

    ALSO, IF IT DOESN'T SEND THE EMAIL INTO DRAFT...I ENTER THE RECIPIENT, THE SUBJECT, CLICK DOWN INTO THE BODY OF THE TEXT AND IT AUTOMATICALLY ARCHIVES A DIFFERENT EMAIL.

    I HAVE NO IDEA HOW MANY TIMES I'VE HAD TO LOOK THROUGH THE ARCHIVED EMAILS JUST TO FIND ONE I GOT 5 MINS AGO.

    FIX YOUR ****!!!!!!!

    WE'RE FORCED TO ONLY USE THE WEB BASED APPLICATIONS AND I CAN'T EVEN GET TO THE MAIL SETTINGS THAT YOUR ONE FIX IS REFERING TO.

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