Outlook emails get moved to drafts folder as I'm composing the email

Anonymous
2024-03-01T17:27:04+00:00

As I type an email on my desktop, my Outlook app closes the email and moves it to my Drafts folder. I then have to open up my Drafts folder, open the email, and continue typing. This happens when I've had an email open for 30 seconds or many minutes (e.g., it's not like I've been drafting an email for 30 minutes and have stepped away and Outlook moves it to drafts). I'm often in the middle of typing a sentence and the email disappears and it's gone to Drafts. I then have to go do Drafts and manually reopen the email I was literally just typing. Sometimes it opens immediately, other times it opens and says the email is being edited in another window (which, why???).

It doesn't happen with every email but happens many times per week. A cursory review seems like many people in different environments are having the same issue. I've restarted my computer, all apps are fully updated.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-03-01T18:09:04+00:00

    > If you experience this issue on the Outlook app:

    1. Please try to go to the draft folder then re-send the email again.
    2. Please make sure you check a few things below:
    • Select click file tab >  options > mail tab > save messages section.
    • Set the minutes to 0 on the automatically save items that have not been sent after this many minutes.
    1. However, If the problem still persists then please follow these steps below:

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  2. Anonymous
    2024-03-02T11:57:40+00:00

    Hello Sandy,

    Good morning!   

    Thank you for posting in Microsoft Community. We are happy to help you. 

      Please Sandy, let me know if the issue still persists after try the Amgad Abdrabbu suggestion

    We look forward to your reply. We will continue to assist you based on the information you provide. I sincerely appreciate your patience and cooperation.   SincerelyEben Ezer Tres | Microsoft Community Moderator

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  3. Anonymous
    2024-04-18T15:56:42+00:00

    Where are the controls to do this on the latest version of outlook on the mac? Your directions in step 2 don't apply. Thanks.

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    8 people found this answer helpful.
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  4. Anonymous
    2024-04-23T13:47:33+00:00

    YES, this is the question. How do I do this on Outlook on the MAC?

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  5. Anonymous
    2024-04-23T18:34:44+00:00

    Wouldn't it be nice if Microsoft would actually follow the community questions and help us out?

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    20+ people found this answer helpful.
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