Outlook emails get moved to drafts folder as I'm composing the email

Anonymous
2024-03-01T17:27:04+00:00

As I type an email on my desktop, my Outlook app closes the email and moves it to my Drafts folder. I then have to open up my Drafts folder, open the email, and continue typing. This happens when I've had an email open for 30 seconds or many minutes (e.g., it's not like I've been drafting an email for 30 minutes and have stepped away and Outlook moves it to drafts). I'm often in the middle of typing a sentence and the email disappears and it's gone to Drafts. I then have to go do Drafts and manually reopen the email I was literally just typing. Sometimes it opens immediately, other times it opens and says the email is being edited in another window (which, why???).

It doesn't happen with every email but happens many times per week. A cursory review seems like many people in different environments are having the same issue. I've restarted my computer, all apps are fully updated.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-01-20T13:46:50+00:00

    Hi all,

    what fixed it for me was to go to Outlook Settings , click on Composing and check the box for 'Reply to new messages in a new window'. You can then work on the message on the new window and send it instead of going backwards and forwards to the Drafts folder.

    hope that helps!

    Anastasia

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  2. Anonymous
    2024-07-29T16:03:04+00:00

    No. They are totally ignoring this thread.

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  3. Anonymous
    2024-07-29T09:18:23+00:00

    Did we every get a proper answer to this? IT'S REALLY ANNOYING.

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  4. Anonymous
    2024-07-16T08:11:01+00:00

    This keeps happening to me on 'Outlook Online' when I go to change a spelling mistake on a word within an email, it will move to drafts and close the email...over 20 times a day at the moment.

    Does the fact I'm using a wifi keyboard have anything to do with it?

    Thanks

    Rich

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  5. Anonymous
    2024-03-01T18:09:04+00:00

    > If you experience this issue on the Outlook app:

    1. Please try to go to the draft folder then re-send the email again.
    2. Please make sure you check a few things below:
    • Select click file tab >  options > mail tab > save messages section.
    • Set the minutes to 0 on the automatically save items that have not been sent after this many minutes.
    1. However, If the problem still persists then please follow these steps below:

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