I cannot copy a complete e-mail anymore and paste it in a new e-mail.

Agreed, copy and paste was really easy. I don't understand them changing it.

HERE IS THE FIX TO THE PROBLEM:

I had the same issue as the Original Poster! Rather than right clicking and "Copy" email to "Paste" as an attachment in a new email you must:

1. "Pop out" the email you are drafting into it's own window
2. Find the email from your inbox you want to include as an attachment
3. Drag and drop the email from your inbox/outlook location to the draft email and it will be included as an attachment

Why didn't the Microsoft help person outline this option!

Copying mail in another mail as a file was important, please add that functionality back!

Dear Michael W_258,

Good day! Thank you for posting to Microsoft Community. We are happy to assist you.

The issue you're experiencing is likely due to the new simplified ribbon in Outlook. The simplified ribbon only shows the most frequently used actions, and copying an email is not one of them. However, there are a few workarounds you can use to copy and paste an entire email:

Method 1: Use the keyboard shortcut

1. Open the email you want to copy.
2. Press Ctrl+A to select all of the text in the email.
3. Press Ctrl+C to copy the selected text.
4. Open a new email message.
5. Click in the body of the email message.
6. Press Ctrl+V to paste the copied email.

Method 2: Use the "Save As" option

1. Open the email you want to copy.
2. Click the "File" tab.
3. Click "Save As".
4. In the "Save As" dialog box, select "Outlook Message Format (*.msg)" as the file type.
5. Choose a location to save the email message.
6. Click "Save".
7. Open a new email message.
8. Click the "Insert" tab.
9. Click the "Attachment" button.
10. Select the email message you saved in step 5.
11. Click "Open".
12. The saved email message will be inserted as an attachment into the new email message. You can then double-click the attachment to open it in a separate window, where you can copy and paste the text.

Method 3: Use the "Forward" option

1. Open the email you want to copy.
2. Click the "Forward" button.
3. In the "Forward" message, press Ctrl+A to select all of the text.
4. Press Ctrl+C to copy the selected text.
5. Open a new email message.
6. Click in the body of the email message.
7. Press Ctrl+V to paste the copied email.

I hope one of these workarounds helps you copy and paste entire emails in Outlook. And please feel free to contact us with your detailed client version if you need further assistance.

Thank you for your precious time. Have a nice day.

Regards,

Microsoft Community

The Save As option does not allow you to chose the file type, it defaults to .eml vs. .msg