This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi, I am using the most recent version of Office 365 Outlook, and since I updated to the new layout, I am not able to copy a complete email anymore.
The only option I have is to copy and move the email to a certain number of preset folders. However, I mostly use this function to copy and add the email to an ongoing but different email thread. It seems that this not possible anymore or at least I don't how to do it.
Thanks for anyone's advice.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Microsoft please bring back the copy and paste and drag and drop attachment capability. I have used this feature multiple times a day for decades. Why was this feature dropped? It makes no sense to make users go through these totally inefficient processes for something that used to be so simple.
This is a ridiulous update to so called New Outlook? Requesting Microsoft to fix this on priority.
Additionally the feature to search by sorting also does not work any more?
E.g. Click on the 'From' header in the mail box to sort it by sender. Then just start typing first few characters of the sender you are looking for. Example 'Ron...as in 'Ronaldo'. Nothing happens??!!!
Microsoft is losing out big time on the user friendliness. Please fix it and restore all the good functionality from old Outlook.
It was so much better than this new one.
Just found a solution after hitting the same problem, having only just started using the new outlook. If you minimise the outlook inbox and the new email so you have them side by side on the same screen you can then drag and drop the email from the inbox into the new email as an attachment. If you're using multiple screens, put the new email on a different screen to your inbox and drag and drop in the same way
that's clever, going to try it immediately!
tried it, it works, thanks so much. I still hope that they will install the old way of doing it, but this helps a lot.