I cannot copy a complete e-mail anymore and paste it in a new e-mail.

Anonymous
2023-11-19T14:24:51+00:00

Hi, I am using the most recent version of Office 365 Outlook, and since I updated to the new layout, I am not able to copy a complete email anymore.

The only option I have is to copy and move the email to a certain number of preset folders. However, I mostly use this function to copy and add the email to an ongoing but different email thread. It seems that this not possible anymore or at least I don't how to do it.

Thanks for anyone's advice.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

107 answers

Sort by: Oldest
  1. Anonymous
    2024-03-14T07:24:35+00:00

    Are you giving a solution or Pain, it takes seconds in the older version to copy and paste. Now you are giving the route of full surgery for simplest task.

    Its very disappointing that one of the key feature is removed.

    The other issue is, we can't copy attachment now, we need to download then attach.

    Can't believe Microsoft can do such blunders.

    its so annoying.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-03-15T14:12:07+00:00

    This is very disappointing to hear. This was one of the major functions me and my teams use in Outlook and now it is no longer available. May I ask why that functionality was removed? This is not an upgrade in service offering.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-03-18T12:27:59+00:00

    The old feature needs resinstated. I use have to have the full email message with any attachments for business reasons/backups in our records. The fact Microsoft removed this feature is frustrating. Additionally, i can no longer drag & drop it into our CRM which use to be super easy to do vs. having to open up to paste the upload. Your solutions you gave are not what the origional poster was asking for. Please work on fixing this blunder.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-03-19T11:55:13+00:00

    Thanks for the feedback.

    I however think Microsoft is moving backwards - and not slowly.

    Something that used to take 3 seconds is now a minute process. In a fast-paced business world this is very disappointing.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-03-19T15:32:11+00:00

    This change is the stupidest thing I've ever seen. In the practice of my profession, I often need to attach email files to new emails. This new process is too inefficient. How can I switch back to the previous version of Outlook?

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments