I cannot copy a complete e-mail anymore and paste it in a new e-mail.

Anonymous
2023-11-19T14:24:51+00:00

Hi, I am using the most recent version of Office 365 Outlook, and since I updated to the new layout, I am not able to copy a complete email anymore.

The only option I have is to copy and move the email to a certain number of preset folders. However, I mostly use this function to copy and add the email to an ongoing but different email thread. It seems that this not possible anymore or at least I don't how to do it.

Thanks for anyone's advice.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

107 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2025-04-04T08:59:48+00:00

    Hi Abhishek, thank you for getting back to me. :-).

    I just tried with the notification email I received, and it saves it as a word document:

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-05-22T16:37:29+00:00

    Option 1 does not work. I cannot control c and control v

    Why have you changed it?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-05-29T13:34:56+00:00

    Microsoft needs to fix this abomination, in 2025 you can't copy and paste a file or email into another email!?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-07-11T20:29:31+00:00

    I found this solution - more cumbersome than in the past but not too bad.

    Select the email to copy using the check box to the LH side of the email. Do not open the email.

    R Click on the email and go down to Save As and select AS MSG. Pick a location on your drive - desktop may work but for sure I saved to a file location.

    From the saved location you can then copy and paste normally anywhere you like.

    Hope this helps

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2025-07-12T00:38:25+00:00

    I finally solved the issue. I stopped using Safari. Then starting using other web browser.. now I can copy paste from Outlook emails

    Was this answer helpful?

    0 comments