I cannot copy a complete e-mail anymore and paste it in a new e-mail.

Anonymous
2023-11-19T14:24:51+00:00

Hi, I am using the most recent version of Office 365 Outlook, and since I updated to the new layout, I am not able to copy a complete email anymore.

The only option I have is to copy and move the email to a certain number of preset folders. However, I mostly use this function to copy and add the email to an ongoing but different email thread. It seems that this not possible anymore or at least I don't how to do it.

Thanks for anyone's advice.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-05-13T07:24:27+00:00

    Honestly, I am so disappointed with this new look.

    I don't know why was this new version required instead of making things more easier and flexible.

    It is so annoying, you can not copy or paste, for every email you need to tick mark the "Cc" options.

    The signatures don't automatically appear in the email.

    This is so frustrating.

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  2. Anonymous
    2024-05-17T09:39:58+00:00

    I experienced the same issue. It is important to copy an email into a folder for future reference and it worked perfectly in previous Outlook. Please take this back to Microsoft powers and bring this option back. Much appreciated

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  3. Anonymous
    2024-05-17T13:28:58+00:00

    I believe in the new update, Microsoft introduced the copy feature. Now I can copy and paste the old email in a new email.

    I have tested it on two computers and it worked.

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  4. Anonymous
    2024-06-01T04:55:49+00:00

    It is unfortunate that this feature is lost. It is fundamental feature that one should be able to copy an email and attach it. it was so simple and easy. I can't understand how Microsoft removed this feature. It's annoying to use new Outlook.

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  5. Anonymous
    2024-06-17T14:24:02+00:00

    This is not a solution, only a workaround. Why can I no longer copy an email (365) I previously sent and attach and send it to a new email? This is a critical element for demonstrating a reply was sent, or sharing with others information contained in a previously sent email.

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