Using New Outlook on Windows for personal email, calendar, and contact management
I have been able to successfully copy an email and paste it into another for reference. Just select the email you want to copy, right click and choose
"Copy", then paste into another draft email.
Rick G: Are you using the new Outlook or the previous version? The new one is what everyone is complaining about. That's why I turned mine back off and am using the old one. If you're using the new one, then Microsoft must have finally fixed it without telling everyone else.