I cannot copy a complete e-mail anymore and paste it in a new e-mail.

Anonymous
2023-11-19T14:24:51+00:00

Hi, I am using the most recent version of Office 365 Outlook, and since I updated to the new layout, I am not able to copy a complete email anymore.

The only option I have is to copy and move the email to a certain number of preset folders. However, I mostly use this function to copy and add the email to an ongoing but different email thread. It seems that this not possible anymore or at least I don't how to do it.

Thanks for anyone's advice.

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  1. Anonymous
    2025-05-22T16:37:29+00:00

    Option 1 does not work. I cannot control c and control v

    Why have you changed it?

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  2. Anonymous
    2025-04-04T08:59:48+00:00

    Hi Abhishek, thank you for getting back to me. :-).

    I just tried with the notification email I received, and it saves it as a word document:

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  3. Anonymous
    2025-04-04T06:23:50+00:00

    Hi Ale,

    Just drag the email to your desktop. It should download the file in .eml format.

    Thanks

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  4. Anonymous
    2025-04-04T03:20:46+00:00

    Thank you for the options which do work but the old way copied the attachments also. Please bring this function back.

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  5. Anonymous
    2025-04-03T15:55:30+00:00

    Okay, I found a workaround as of now. You can drag/drop the email to your Desktop like the old way. At max, it will ask for security approval to download such files and you just need to click Yes.

    Once done, from there you can drag/drop to application of your choice. Hope this helps.

    Regards

    Hi Abhishek,

    Thank you for the suggestion. Unfortunately, when I try to drag and save the file, it ends up being saved in Word format, and when I open it, it's mostly gibberish. What I would like to do is save it as an Outlook item, as I was able to do before. Is there a way to do that? Also, is Microsoft looking into this issue?

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