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Hi, I am using the most recent version of Office 365 Outlook, and since I updated to the new layout, I am not able to copy a complete email anymore.
The only option I have is to copy and move the email to a certain number of preset folders. However, I mostly use this function to copy and add the email to an ongoing but different email thread. It seems that this not possible anymore or at least I don't how to do it.
Thanks for anyone's advice.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is very disappointing to hear. This was one of the major functions me and my teams use in Outlook and now it is no longer available. May I ask why that functionality was removed? This is not an upgrade in service offering.
Are you giving a solution or Pain, it takes seconds in the older version to copy and paste. Now you are giving the route of full surgery for simplest task.
Its very disappointing that one of the key feature is removed.
The other issue is, we can't copy attachment now, we need to download then attach.
Can't believe Microsoft can do such blunders.
its so annoying.
Yes, so annoying that we can no longer copy emails!!
Is this for real or you just broke it.
This sucks! Disappointing isn't descriptive enough.
I often copy emails or have others copy emails for several reasons. As a cyber pro, I often need to retain the original message headers when researching email. These get lost if you forward it or copy the content. I also often copy emails (the entire email) for documentation or e-discovery purposes. Any other handling of the message causes the loss of evidence.