I cannot copy a complete e-mail anymore and paste it in a new e-mail.

Anonymous
2023-11-19T14:24:51+00:00

Hi, I am using the most recent version of Office 365 Outlook, and since I updated to the new layout, I am not able to copy a complete email anymore.

The only option I have is to copy and move the email to a certain number of preset folders. However, I mostly use this function to copy and add the email to an ongoing but different email thread. It seems that this not possible anymore or at least I don't how to do it.

Thanks for anyone's advice.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-03-31T16:53:54+00:00

    This is a ridiulous update to so called New Outlook? Requesting Microsoft to fix this on priority.

    Additionally the feature to search by sorting also does not work any more?

    E.g. Click on the 'From' header in the mail box to sort it by sender. Then just start typing first few characters of the sender you are looking for. Example 'Ron...as in 'Ronaldo'. Nothing happens??!!!

    Microsoft is losing out big time on the user friendliness. Please fix it and restore all the good functionality from old Outlook.

    It was so much better than this new one.

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  2. Anonymous
    2024-03-30T13:56:46+00:00

    Microsoft please bring back the copy and paste and drag and drop attachment capability. I have used this feature multiple times a day for decades. Why was this feature dropped? It makes no sense to make users go through these totally inefficient processes for something that used to be so simple.

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  3. Anonymous
    2024-03-29T22:24:58+00:00

    So many extra steps to accomplish what is a basic function.

    Thanks for the work-around.

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  4. Anonymous
    2024-03-28T17:18:07+00:00

    This is AWFUL.

    This was one of the features that set Outlook apart from the others and why I purchased the package.

    Whose bright idea was it to remove such a functional and critical feature?! Please reinstate it ASAP. This is step backward and terrible development.

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  5. Anonymous
    2024-03-28T13:26:44+00:00

    This functionality is critical to have when troubleshooting email phishing incidents and other email based cyber-attacks. I'm sure hackers/attackers are thrilled that my job has been made immeasurably more difficult with this new "enhancement."

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