I cannot copy a complete e-mail anymore and paste it in a new e-mail.

Anonymous
2023-11-19T14:24:51+00:00

Hi, I am using the most recent version of Office 365 Outlook, and since I updated to the new layout, I am not able to copy a complete email anymore.

The only option I have is to copy and move the email to a certain number of preset folders. However, I mostly use this function to copy and add the email to an ongoing but different email thread. It seems that this not possible anymore or at least I don't how to do it.

Thanks for anyone's advice.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-04-04T18:40:13+00:00

    HERE IS THE FIX TO THE PROBLEM:

    I had the same issue as the Original Poster! Rather than right clicking and "Copy" email to "Paste" as an attachment in a new email you must:

    1. "Pop out" the email you are drafting into it's own window
    2. Find the email from your inbox you want to include as an attachment
    3. Drag and drop the email from your inbox/outlook location to the draft email and it will be included as an attachment

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  2. Anonymous
    2024-04-03T09:31:12+00:00

    Agreed, copy and paste was really easy. I don't understand them changing it.

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  3. Anonymous
    2024-04-03T09:28:14+00:00

    tried it, it works, thanks so much. I still hope that they will install the old way of doing it, but this helps a lot.

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  4. Anonymous
    2024-04-03T09:26:12+00:00

    that's clever, going to try it immediately!

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  5. Anonymous
    2024-04-03T09:06:33+00:00

    Just found a solution after hitting the same problem, having only just started using the new outlook. If you minimise the outlook inbox and the new email so you have them side by side on the same screen you can then drag and drop the email from the inbox into the new email as an attachment. If you're using multiple screens, put the new email on a different screen to your inbox and drag and drop in the same way

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