I cannot copy a complete e-mail anymore and paste it in a new e-mail.

Anonymous
2023-11-19T14:24:51+00:00

Hi, I am using the most recent version of Office 365 Outlook, and since I updated to the new layout, I am not able to copy a complete email anymore.

The only option I have is to copy and move the email to a certain number of preset folders. However, I mostly use this function to copy and add the email to an ongoing but different email thread. It seems that this not possible anymore or at least I don't how to do it.

Thanks for anyone's advice.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

107 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-05-02T17:55:24+00:00

    I landed on this page because it was similar to my problem of not being able to cut and paste anywhere or anything in or out of the New Outlook. Upon changing back to the Old Outlook, I submitted the functional reason for reverting back to the Old Outlook and was given this solution to cut and paste. Go to Settings, General, Privacy and Data, Privacy Settings, then turn on "Optional Connected Experiences". After closing Outlook and rebooting, I am now able to cut and paste in and out of the New Outlook. I hope this helps some of you with the same struggle.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-05-02T16:10:44+00:00

    Hi,

    I have the exact same experience and I have got the full available ribbon - and copy is not there.

    Used to be able to drag an email quickly - now several steps - not an upgrade.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-05-02T09:21:14+00:00

    You just made my day (and prevented me going back to the old Outlook, for now....). Still many issues with this product.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-04-29T14:39:34+00:00

    Same problem, why are they forcing this on us if it's not ready

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-04-26T08:53:20+00:00

    If you click on the My Day Icon in the top right corner, you will see CALENDAR and TO DO. YOu can drag e-mail directly in to your calendar as a task or as an event.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments