I cannot copy a complete e-mail anymore and paste it in a new e-mail.

Anonymous
2023-11-19T14:24:51+00:00

Hi, I am using the most recent version of Office 365 Outlook, and since I updated to the new layout, I am not able to copy a complete email anymore.

The only option I have is to copy and move the email to a certain number of preset folders. However, I mostly use this function to copy and add the email to an ongoing but different email thread. It seems that this not possible anymore or at least I don't how to do it.

Thanks for anyone's advice.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-04-26T08:47:08+00:00

    Thanks Paul- life saver!! Also if you have a reading pane on- you can just drag it that way so no need to minimize.

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  2. Anonymous
    2024-04-15T15:35:41+00:00

    Re-iterating @Michael W_258 - this feature loss is very disappointing.

    I agree completely regarding the new outlook - there are many missing features. but this ability to copy a complete email and attached it as reference in a new message is extremely important.

    Also - is it possible to switch back to the old outlook without losing any of my emails etc.?

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  3. Anonymous
    2024-04-04T18:40:13+00:00

    HERE IS THE FIX TO THE PROBLEM:

    I had the same issue as the Original Poster! Rather than right clicking and "Copy" email to "Paste" as an attachment in a new email you must:

    1. "Pop out" the email you are drafting into it's own window
    2. Find the email from your inbox you want to include as an attachment
    3. Drag and drop the email from your inbox/outlook location to the draft email and it will be included as an attachment

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  4. Anonymous
    2024-03-30T13:56:46+00:00

    Microsoft please bring back the copy and paste and drag and drop attachment capability. I have used this feature multiple times a day for decades. Why was this feature dropped? It makes no sense to make users go through these totally inefficient processes for something that used to be so simple.

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  5. Anonymous
    2024-03-29T22:24:58+00:00

    So many extra steps to accomplish what is a basic function.

    Thanks for the work-around.

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