I cannot copy a complete e-mail anymore and paste it in a new e-mail.

Anonymous
2023-11-19T14:24:51+00:00

Hi, I am using the most recent version of Office 365 Outlook, and since I updated to the new layout, I am not able to copy a complete email anymore.

The only option I have is to copy and move the email to a certain number of preset folders. However, I mostly use this function to copy and add the email to an ongoing but different email thread. It seems that this not possible anymore or at least I don't how to do it.

Thanks for anyone's advice.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

107 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-04-04T03:20:46+00:00

    Thank you for the options which do work but the old way copied the attachments also. Please bring this function back.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-04-03T15:55:30+00:00

    Okay, I found a workaround as of now. You can drag/drop the email to your Desktop like the old way. At max, it will ask for security approval to download such files and you just need to click Yes.

    Once done, from there you can drag/drop to application of your choice. Hope this helps.

    Regards

    Hi Abhishek,

    Thank you for the suggestion. Unfortunately, when I try to drag and save the file, it ends up being saved in Word format, and when I open it, it's mostly gibberish. What I would like to do is save it as an Outlook item, as I was able to do before. Is there a way to do that? Also, is Microsoft looking into this issue?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-03-12T09:13:17+00:00

    Hi, I have the same solution, but don't you know is there any way to turn-off this approval process?

    Thanks.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-02-27T05:31:36+00:00

    Thank you @Abhishek; It works sometimes and other times it restricts;

    Well What we dont understand is that, Microsoft makes things worse than the old products and how come they dont rectify this issues immediately.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2025-02-17T05:02:33+00:00

    Dear Microsoft,

    I am a simple guy and love simple things.

    As a trainer I often say to my students "keep it simple" and if it is working for you then stay with it.

    Could you please spare us poor users the extra hassle, time and un convenience by thinking and testing before you change.

    Thanks in anticipation of a solution,

    Regards,

    Mark

    PS - if you need some programmers, I know a few people I could recommended. Are you finding it hard to get good people?

    Was this answer helpful?

    0 comments