I tried the solution also, and it didn't work.
Further, in the 'old' Outlook, which I loved, all the shortcuts that I have in Word, like autocorrect, worked in Outlook. That functionality has disappeared. Also, certain fonts have disappeared. And when I have been working on a document and close it and then want to attach it to an email, the latest version I worked on does not appear as an option to connect. And and and. I could go on and on.
Microsoft has made Outlook no better than gmail. Maybe worse. Why not just upgrade the old outlook versus apparently starting over?. Very frustrating. Makes me less efficient.