New Teams is keep popping up on screen while users is working on Outlook or other apps

Anonymous
2024-03-19T00:13:20+00:00

Users are experiencing an issue where the New Teams window keeps appearing unexpectedly while they're working on Outlook or other applications. This problem started on March 19, 2024, in New Zealand.

Despite attempting various solutions like clearing Teams caches, uninstalling and reinstalling the application, disabling Teams on startup, and restarting the device, the problem persists. Reinstalling Teams temporarily resolves the issue, but it reoccurs shortly afterward.

Could suggest any futher troubleshooting?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-03-26T13:36:52+00:00

    Good to know -- thanks for that info. I am aware this could self update at any point, but I am just in the waiting game to see when that happens for now.

    Meanwhile, we have told our users to stick with Classic Teams and I am not telling my users to move to New Teams. The only people on New Teams are the people who I have as testers that I did the sign out and sign in back to client version 49/24020205514. From here it's just waiting for the other shoe to drop, or hope there's an update that has resolved this by then.

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  2. Anonymous
    2024-03-26T15:27:49+00:00

    Teams keeps popping up while using any MS365 apps - Microsoft Community

    This thread has the following post:

    Latest update:

    25 Mar 2024, 21:59 GMT

    Current status: We’ve determined that a recent Microsoft Teams desktop update introduced a code issue that is causing the impact. Our code change to remediate this issue has begun deployment and we expect that it will saturate all affected environments by Tuesday, April 2, 2024. We’ll provide regular updates on the progress of the deployment and any changes to the estimated completion timeline.

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  3. Anonymous
    2024-03-27T15:04:05+00:00

    Teams keeps popping up while using any MS365 apps - Microsoft Community

    This thread has the following post:

    Latest update:

    25 Mar 2024, 21:59 GMT

    Current status: We’ve determined that a recent Microsoft Teams desktop update introduced a code issue that is causing the impact. Our code change to remediate this issue has begun deployment and we expect that it will saturate all affected environments by Tuesday, April 2, 2024. We’ll provide regular updates on the progress of the deployment and any changes to the estimated completion timeline.

    I support a Medical System with 15,000 users and this issue persists as of a few minutes ago.

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    7 people found this answer helpful.
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  4. Anonymous
    2024-04-29T14:51:43+00:00

    This is interfering with business. Interfering with my abillity to give sessions on Teams - sharing screen is constantly interrupted. Meetings on Teams are repeatedly getting interrupted by a Teams screen without touching the keyboard or computer in general. Please fix this ASAP - the side effect is that we are actively moving away from Teams as much as possible.

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    2 people found this answer helpful.
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  5. Anonymous
    2024-05-07T10:39:34+00:00

    Is there a final answer from Microsoft as to how to resolve this issue yet?

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