New Teams is keep popping up on screen while users is working on Outlook or other apps

We're also experiencing this problem. UK. New Teams. SfB installed. Dell Inspiron 5430.

Same problem as noted above.

My solution: Uninstall Teams.

Dear Pal,

 

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

 

Based on your description regarding "New Teams is keep popping up on screen while users are working on Outlook or other apps".  My sincerest apologies for the inconvenience this might be causing you. Kindly note that there is an incident TM746712 which might be related to this behavior.

Title: Users' Microsoft Teams desktop client will pop up when opening other applications

User impact: Users' Microsoft Teams desktop client will pop up when opening other applications.

Current status: We're reviewing service side logs and the previously provided case details, to understand the cause of impact and to develop our next troubleshooting steps.

Scope of impact: Your organization is impacted by this event, and users' Microsoft Teams desktop client will pop up when opening other applications.

For affected customers to easily identify the information here, you may subscribe to this thread for updated information. I will also post back here once the issue is resolved. Thank you so much for your precious time. Stay safe and healthy. Have a nice day!

Best regards,

Inema |Community Moderator

We are unable to find TM746712 in the admin console, and having read through this entire thread, it seems others are also unable to see it. Was it recalled?

This issue has affected many of the users in our environment. We have suggested to our users that they revert to Classic Teams, as the issue only affects New Teams. However, this is only a temporary solution with the official transition to New Teams date of April 1.

Edit: I have found that machines seem to be working fine now after signing out and back in as it has been rolling back the client version. See my reply a few posts down for details of that information.

We've tried uninstalling and re-installing, signing out and signing back in. So far none of that has held up over time (at least when we did this earlier in the week -- March 18/19). There are only two solutions we have found: Switching to Classic Teams as I have mentioned, or to disable IM Integrations with office by changing the registry value of UpAndRunning at HKCU\Software\IM Providers\MsTeams value from 2 to 0. But fair warning: This affects things like Outlook presence (not being able to see someone's Available/Away/Busy status when sending them an email or viewing their contact card, disabling the Call button or Start Chat button on the contact card) and probably more if you do more collaborative work in office documents (things where you might look at someone's contact card while you're both in the same Excel file, for example) in your environment. It's not a great workaround, but it does allow you to use New Teams, and is just as easily changed back to the value of 2 if this issue does get fixed.

If this isn't figured out before the transition to New Teams starts very soon here on April 1, Microsoft, you've got to push back the forced transition to New Teams!

Get rid of Teams (i.e., Uninstall) until Microsoft can find a fix.