New Teams is keep popping up on screen while users is working on Outlook or other apps

Anonymous
2024-03-19T00:13:20+00:00

Users are experiencing an issue where the New Teams window keeps appearing unexpectedly while they're working on Outlook or other applications. This problem started on March 19, 2024, in New Zealand.

Despite attempting various solutions like clearing Teams caches, uninstalling and reinstalling the application, disabling Teams on startup, and restarting the device, the problem persists. Reinstalling Teams temporarily resolves the issue, but it reoccurs shortly afterward.

Could suggest any futher troubleshooting?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

57 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-03-21T13:07:36+00:00

    We are having the same issue here in Indiana, we seemed to have noticed that the issue persists when using another Microsoft application. Users have reported using Excel, Outlook, and other applications when teams would pop up randomly on them and take their curser away from the screen they were working on. Hope that this might help shed some light on the issue. Our temporary fix has been to uninstall and reinstall teams but that seems to only work for a day.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-03-21T13:11:13+00:00

    I know that Its also affects Dell Lattitude 7320. We all use Dell.

    It sounds unlikely to be be a brand issue. But someone with other computer brands affected?

    Yes, a number of our users have reported this issue, and they mostly use Intel NUCs, of various models.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-03-21T14:18:05+00:00

    Im having the same exact problems.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-03-21T14:32:28+00:00

    We're also have the same issue,

    Please share a link to the incident status page, can't find this incident

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-03-21T15:00:29+00:00

    Logout / login seems to work for now... not sure how long for.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments