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Users are experiencing an issue where the New Teams window keeps appearing unexpectedly while they're working on Outlook or other applications. This problem started on March 19, 2024, in New Zealand.
Despite attempting various solutions like clearing Teams caches, uninstalling and reinstalling the application, disabling Teams on startup, and restarting the device, the problem persists. Reinstalling Teams temporarily resolves the issue, but it reoccurs shortly afterward.
Could suggest any futher troubleshooting?
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello Pal Diyora,
Good morning. Thank you for posting in the community.
We have received your query and you can expect to receive a response from one of our community moderators accordingly.
At this point, we appreciate your patience and cooperation. Thank you.
Sincerely
Community Moderator
Dear Pal,
Good day!
Thank you for posting to Microsoft Community. We are glad to assist!
Based on your description regarding "New Teams is keep popping up on screen while users are working on Outlook or other apps". My sincerest apologies for the inconvenience this might be causing you. Kindly note that there is an incident TM746712 which might be related to this behavior.
Title: Users' Microsoft Teams desktop client will pop up when opening other applications
User impact: Users' Microsoft Teams desktop client will pop up when opening other applications.
Current status: We're reviewing service side logs and the previously provided case details, to understand the cause of impact and to develop our next troubleshooting steps.
Scope of impact: Your organization is impacted by this event, and users' Microsoft Teams desktop client will pop up when opening other applications.
For affected customers to easily identify the information here, you may subscribe to this thread for updated information. I will also post back here once the issue is resolved. Thank you so much for your precious time. Stay safe and healthy. Have a nice day!
Best regards,
Inema |Community Moderator
Is it possible to share a link to the incident status page? We are experiencing the same issue in our tenant, however, we were not able to find the incident in SHD.
Thank you
like Adam Zakravsky said, I can't find any reference to incident ID TM746712 in my tenant. **** Please link to the actual article if you have it. Thank you.
Hi Inema,
I also would like to know where we can see what efforts Microsoft is taking in this issue as we also have the same problems with the New Microsoft Teams clients.
Kind regards,
Joris Geutjes