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Users are experiencing an issue where the New Teams window keeps appearing unexpectedly while they're working on Outlook or other applications. This problem started on March 19, 2024, in New Zealand.
Despite attempting various solutions like clearing Teams caches, uninstalling and reinstalling the application, disabling Teams on startup, and restarting the device, the problem persists. Reinstalling Teams temporarily resolves the issue, but it reoccurs shortly afterward.
Could suggest any futher troubleshooting?
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I know that Its also affects Dell Lattitude 7320. We all use Dell.
It sounds unlikely to be be a brand issue. But someone with other computer brands affected?
Yes, a number of our users have reported this issue, and they mostly use Intel NUCs, of various models.
We are having the same issue here in Indiana, we seemed to have noticed that the issue persists when using another Microsoft application. Users have reported using Excel, Outlook, and other applications when teams would pop up randomly on them and take their curser away from the screen they were working on. Hope that this might help shed some light on the issue. Our temporary fix has been to uninstall and reinstall teams but that seems to only work for a day.
I know that Its also affects Dell Lattitude 7320. We all use Dell.
It sounds unlikely to be be a brand issue. But someone with other computer brands affected?
Look like we have two fixes for it.
We have the same problem in Oklahoma.
It's seems random on who it affects.
Right now it's only Dell Lattitude 5401, 5411, and 5420 models with New Teams. Not sure that is completely relevant though.
Brian Gwinner
Manager of IT Support Services
Oklahoma City University