New Teams is keep popping up on screen while users is working on Outlook or other apps

Anonymous
2024-03-19T00:13:20+00:00

Users are experiencing an issue where the New Teams window keeps appearing unexpectedly while they're working on Outlook or other applications. This problem started on March 19, 2024, in New Zealand.

Despite attempting various solutions like clearing Teams caches, uninstalling and reinstalling the application, disabling Teams on startup, and restarting the device, the problem persists. Reinstalling Teams temporarily resolves the issue, but it reoccurs shortly afterward.

Could suggest any futher troubleshooting?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

57 answers

Sort by: Newest
  1. Anonymous
    2024-03-22T15:00:39+00:00

    Same problem as noted above.

    My solution: Uninstall Teams.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-03-22T14:48:57+00:00

    We're also experiencing this problem. UK. New Teams. SfB installed. Dell Inspiron 5430.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-03-22T14:28:53+00:00

    Also using SfB in our organization. Most of our users are impacted but not all despite same versions of desktop client.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-03-22T10:14:00+00:00

    We also still use Skype for Business. Are there many others with the problem also using SfB I wonder?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-03-22T09:45:06+00:00

    we have a case running, MS is working on it.

    Our solution for the moment is to revert DefaultIMApp back to "Lync" as we are still using skype for business for telephony. This stops teams from popping up and is a permanent fix.

    Was this answer helpful?

    0 comments No comments