New Teams is keep popping up on screen while users is working on Outlook or other apps

Anonymous
2024-03-19T00:13:20+00:00

Users are experiencing an issue where the New Teams window keeps appearing unexpectedly while they're working on Outlook or other applications. This problem started on March 19, 2024, in New Zealand.

Despite attempting various solutions like clearing Teams caches, uninstalling and reinstalling the application, disabling Teams on startup, and restarting the device, the problem persists. Reinstalling Teams temporarily resolves the issue, but it reoccurs shortly afterward.

Could suggest any futher troubleshooting?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-03-21T01:41:34+00:00

    I have also been having this issue over the last few days, and like the OP I am in New Zealand. One additional symptom is that the Teams icon on the Taskbar shows a "new" badge, and flashes orange like it has a notification or popup dialogue box that needs my attention. Once I mouse focus on Teams there is no visible notification or popup that requires any action by me.

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  3. Anonymous
    2024-03-20T16:59:09+00:00

    Hi Inema,

    I also would like to know where we can see what efforts Microsoft is taking in this issue as we also have the same problems with the New Microsoft Teams clients.

    Kind regards,

    Joris Geutjes

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  4. Anonymous
    2024-03-20T15:29:55+00:00

    like Adam Zakravsky said, I can't find any reference to incident ID TM746712 in my tenant. **** Please link to the actual article if you have it. Thank you.

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  5. Anonymous
    2024-03-20T12:14:37+00:00

    Is it possible to share a link to the incident status page? We are experiencing the same issue in our tenant, however, we were not able to find the incident in SHD.

    Thank you

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