New Teams is keep popping up on screen while users is working on Outlook or other apps

Anonymous

Users are experiencing an issue where the New Teams window keeps appearing unexpectedly while they're working on Outlook or other applications. This problem started on March 19, 2024, in New Zealand.

Despite attempting various solutions like clearing Teams caches, uninstalling and reinstalling the application, disabling Teams on startup, and restarting the device, the problem persists. Reinstalling Teams temporarily resolves the issue, but it reoccurs shortly afterward.

Could suggest any futher troubleshooting?

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57 answers

Anonymous

2024-03-21T12:10:26+00:00

We are having the same issue. Following for a resolution.
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Anonymous

2024-03-21T11:03:34+00:00

We have the same issue on our education tenant with the new teams EU region
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Anonymous

2024-03-21T08:33:20+00:00

We are having the same problem. Even just switching between other open applications and the Teams App opens in front of them
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Anonymous

2024-03-21T01:54:44+00:00

Please fix ASAP.
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Anonymous

2024-03-21T01:53:55+00:00

Hi All,

This is likely our case although it seems Microsoft skipped over where it opens on top of other applications while they are in use (easiest way to replicate is to open Word/Excel/Etc), I also had an app update yesterday and another earlier today - potentially the code change mentioned - neither of which have fixed.

I have also noticed the notification flash mentioned by John Steemson, update was as follows :

Latest Message

Title: Users' Microsoft Teams desktop client will pop up when opening other applications

User impact: Users' Microsoft Teams desktop client will pop up when opening other applications.

Current status: Our investigation into the root cause of the issue has been inconclusive, though we're continuing to review recent service changes to isolate the source of the issue. Additionally, we've developed a code change that may provide immediate relief and prevent the Microsoft Teams desktop client from automatically popping up for users while opening over applications. We're working alongside your representatives to assist with validating the code change on a select number of users to ensure its efficiency before deploying it to the remaining impacted users.

Scope of impact: Your organization is impacted by this event, and users' Microsoft Teams desktop client will pop up when opening other applications.

Next update by: Thursday, March 21, 2024, at 8:00 PM UTC

Thanks,

Tony.
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