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Users are experiencing an issue where the New Teams window keeps appearing unexpectedly while they're working on Outlook or other applications. This problem started on March 19, 2024, in New Zealand.
Despite attempting various solutions like clearing Teams caches, uninstalling and reinstalling the application, disabling Teams on startup, and restarting the device, the problem persists. Reinstalling Teams temporarily resolves the issue, but it reoccurs shortly afterward.
Could suggest any futher troubleshooting?
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This happens for us when we are in a Teams Meeting and a notification is sent on a different channel, the Teams app overlays the Teams meeting screen every time.
Hi Julien,
Try fully updating Teams (in the top right next to the "..." if you see an "update" option click it and follow the directions). You may have to do this a few times until all concurrent updates complete.
If you use a wireless headset that connects with a USB Link adapter, try disconnecting the adapter to see if the issue persists (you can temporarily use your computer speakers/mic in the meantime). If it solves the problem, either connect the headset with bluetooth instead of its USB adapter (if the headset has this ability) or purchase/use a different headset that is bluetooth capable.
I can't promise either of these two things will fix it, but those are the two solutions that have worked for my users.
Hello,
is there a solution to this problem ? I just installed the "New" Teams as recommended and it became almost impossible to work with serenity in my computer.
Thank you.
Julien
Holy smokes that is exactly my situation!
I will try your solution and update!
I have had the exact same issue.
After turning off the 'Launch Teams automatically' under Settings>General and rebooting Teams the issue didn't occur anymore.
Even after turning this setting back on and rebooting Teams.
Holy smokes that is exactly my situation!
I will try your solution and update!