Hotmail not receiving all emails (2024)

Anonymous
2024-04-02T11:29:51+00:00

My Hotmail account is missing many emails, including important ones that I know the senders have emailed me and emails from senders who successfully emailed me in the past.

I checked junk email folder - no missed emails are there.
I checked rule - I have not created any rules.
I checked sweep - I have not created any rules.
I checked forwarding - I have not enable it at all.
I checked junk mail setting - I did not block anybody unnecessarily; I don't know who will email me in the future so I can't put everybody in the safe list.
I checked storage - I have only used 46%.

I tried accessing the Hotmail account both through a browser on a computer and my phone (gmail app). It is the same - emails are not received. I cleared the cache of my devices already. It did not help.

I do not know how many more emails I have been missing or how to fix it. Can anybody help please? Thank you.

Outlook | Web | Outlook.com | Email

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  1. Anonymous
    2024-04-10T12:03:41+00:00

    I did not receive any emails yesterday day into my hotmail inbox but received a few in the evening. It seems the ones sent to me in the day never got to me. Today same problem, no emails being received.

    I did find a way to enter an outlook help chat through my outlook app and I did get a reply (although not yet a solution- a ticket was opened and I have replied again today) so may be helpful for others to contact this way.

    Settings > Help & Feedback > Contact Outlook Mobile Support

    Hopefully a solution will be found!

    Olivia

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  2. Anonymous
    2024-04-10T12:03:44+00:00

    Omg, exactly the same for me. I get emails for this thread, and other things as well. But just hotmail addresses are not getting my emails. It’s so frustrating cos I can’t get hold of anyone to help

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  3. Anonymous
    2024-04-10T12:06:40+00:00

    Yeh I think it is certain accounts, I was thinking it might be a location issue but I don’t think it’s that either. I guess we have to just sit here and wait!

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  4. Anonymous
    2024-04-10T12:11:08+00:00

    Iv messaged Microsoft on Facebook, so far Iv had no reply, so I’m gna have to wait it out

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  5. Anonymous
    2024-04-10T12:56:04+00:00

    I’m still not receiving any emails 😢

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