Hotmail not receiving all emails (2024)

Anonymous
2024-04-02T11:29:51+00:00

My Hotmail account is missing many emails, including important ones that I know the senders have emailed me and emails from senders who successfully emailed me in the past.

I checked junk email folder - no missed emails are there.
I checked rule - I have not created any rules.
I checked sweep - I have not created any rules.
I checked forwarding - I have not enable it at all.
I checked junk mail setting - I did not block anybody unnecessarily; I don't know who will email me in the future so I can't put everybody in the safe list.
I checked storage - I have only used 46%.

I tried accessing the Hotmail account both through a browser on a computer and my phone (gmail app). It is the same - emails are not received. I cleared the cache of my devices already. It did not help.

I do not know how many more emails I have been missing or how to fix it. Can anybody help please? Thank you.

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  1. Anonymous
    2024-04-10T11:42:33+00:00

    Any luck yet?

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  2. Anonymous
    2024-04-10T11:50:33+00:00

    No nothing with me, still showing as sent, not turning up the other end.

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  3. Anonymous
    2024-04-10T11:56:24+00:00

    Same, what are we supposed to do? This isn’t fair

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  4. Anonymous
    2024-04-10T11:56:45+00:00

    You know what is strange also? I got an email about replying to this thread! No other emails and I have had several people send me texts to no avail. I wish I didn’t have so many things tied to Hotmail 😔

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  5. Anonymous
    2024-04-10T11:59:54+00:00

    I tried microsofts fixing tool too, keeps giving you options to try if the previous one didn't work, that didn't fix it either. As my friend who has been testing with me this morning can send and receive via hotmail it's not a complete hotmail issue. But I've tried off two different phones, two different browsers and the app and I sitll get the same issue. So is is something to do with just certain accounts? I've never had this before.

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