Hotmail not receiving all emails (2024)

Anonymous
2024-04-02T11:29:51+00:00

My Hotmail account is missing many emails, including important ones that I know the senders have emailed me and emails from senders who successfully emailed me in the past.

I checked junk email folder - no missed emails are there.
I checked rule - I have not created any rules.
I checked sweep - I have not created any rules.
I checked forwarding - I have not enable it at all.
I checked junk mail setting - I did not block anybody unnecessarily; I don't know who will email me in the future so I can't put everybody in the safe list.
I checked storage - I have only used 46%.

I tried accessing the Hotmail account both through a browser on a computer and my phone (gmail app). It is the same - emails are not received. I cleared the cache of my devices already. It did not help.

I do not know how many more emails I have been missing or how to fix it. Can anybody help please? Thank you.

Outlook | Web | Outlook.com | Email

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  1. Anonymous
    2024-04-10T08:50:52+00:00

    Exactly the same issues for me too. Have tried lots of suggested fixes but nothing works. Also can't contact outlook.

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  2. Anonymous
    2024-04-10T08:53:15+00:00

    I have exactly the same.

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  3. Anonymous
    2024-04-10T08:56:55+00:00

    I’m receiving emails, it’s just mine are sending to hotmail/outlook recipients. I can’t get anyone to help me online, its frustrating!!!

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  4. Anonymous
    2024-04-10T08:57:53+00:00

    When did it start happening for you? Also are you in the UK? Just trying to work out if there’s a problem on their side

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  5. Anonymous
    2024-04-10T09:05:58+00:00

    Yes in the UK, issue started yesterday afternoon. I initially thought I couldn't send emails to myself, but then realised it was a wider issue with other hotmail accounts not getting any emails I sent to them. I have followed all the advice, rules, sweep, safe senders, storage, update, tried from my phone, the app, a browser, nothing works.

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