Hotmail not receiving all emails (2024)

Anonymous
2024-04-02T11:29:51+00:00

My Hotmail account is missing many emails, including important ones that I know the senders have emailed me and emails from senders who successfully emailed me in the past.

I checked junk email folder - no missed emails are there.
I checked rule - I have not created any rules.
I checked sweep - I have not created any rules.
I checked forwarding - I have not enable it at all.
I checked junk mail setting - I did not block anybody unnecessarily; I don't know who will email me in the future so I can't put everybody in the safe list.
I checked storage - I have only used 46%.

I tried accessing the Hotmail account both through a browser on a computer and my phone (gmail app). It is the same - emails are not received. I cleared the cache of my devices already. It did not help.

I do not know how many more emails I have been missing or how to fix it. Can anybody help please? Thank you.

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  1. Anonymous
    2024-09-04T09:04:36+00:00

    Don’t think Microsoft cares about Hotmail. Time to ditch it and swap to something else

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  2. Anonymous
    2024-09-04T11:42:02+00:00

    I had a chat recently with Microsoft support, they asked me to check a checkbox off and in within the security settings, than log out and log back in to hotmail. They think that should solve the problem, but no way to prove that it works. They was not able to restore the lost emails either…

    So I guess its time for a painful change

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  3. Anonymous
    2024-09-06T14:45:30+00:00

    I have lost a series of important emails recently, I am now forced to find another provider.

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  4. Anonymous
    2024-09-09T20:46:02+00:00

    The only way I could sort it was to open an Outlook account, but at least I’ve still got my folders

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  5. Anonymous
    2024-09-14T12:05:49+00:00

    I have the same problem with my @hotmail.com mail account since YEARS !

    I created another account @outlook.com , which is working perfectly, but I would prefer Microsoft to solve the issue with the @hotmail.com domain name ! There must be something wrong in the configuration of those @hotmail.com mail account, since we don't receive *some* mails at all (not even in the Junk folder) ....

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