Hotmail not receiving all emails (2024)

Anonymous
2024-04-02T11:29:51+00:00

My Hotmail account is missing many emails, including important ones that I know the senders have emailed me and emails from senders who successfully emailed me in the past.

I checked junk email folder - no missed emails are there.
I checked rule - I have not created any rules.
I checked sweep - I have not created any rules.
I checked forwarding - I have not enable it at all.
I checked junk mail setting - I did not block anybody unnecessarily; I don't know who will email me in the future so I can't put everybody in the safe list.
I checked storage - I have only used 46%.

I tried accessing the Hotmail account both through a browser on a computer and my phone (gmail app). It is the same - emails are not received. I cleared the cache of my devices already. It did not help.

I do not know how many more emails I have been missing or how to fix it. Can anybody help please? Thank you.

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  2. Anonymous
    2024-07-18T12:05:37+00:00

    Having the same issue as well, since few weeks I am not receiving all E-mails on hotmail.

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  3. Anonymous
    2024-07-19T17:58:30+00:00

    I’ve lost all my emails too, there’s been nothing else in either for a couple of week's to my Hotmail uk account, so flipping annoying as some really important stuff going on. They’ve not gone to other folders…they’ve just disappeared. Same jumbled mess with Microsoft, just hope I’ve not been phished😡

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  4. Anonymous
    2024-07-26T07:14:11+00:00

    Hi I have the same problem, none of the suggestions worked so tried to click on the link but it doesn't work, what do I do?

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  5. Anonymous
    2024-08-22T08:41:08+00:00

    Hi, has it been resolved? I have the same issue since July

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    1 person found this answer helpful.
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