Hotmail not receiving all emails (2024)

Anonymous
2024-04-02T11:29:51+00:00

My Hotmail account is missing many emails, including important ones that I know the senders have emailed me and emails from senders who successfully emailed me in the past.

I checked junk email folder - no missed emails are there.
I checked rule - I have not created any rules.
I checked sweep - I have not created any rules.
I checked forwarding - I have not enable it at all.
I checked junk mail setting - I did not block anybody unnecessarily; I don't know who will email me in the future so I can't put everybody in the safe list.
I checked storage - I have only used 46%.

I tried accessing the Hotmail account both through a browser on a computer and my phone (gmail app). It is the same - emails are not received. I cleared the cache of my devices already. It did not help.

I do not know how many more emails I have been missing or how to fix it. Can anybody help please? Thank you.

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  1. Anonymous
    2024-04-10T16:23:52+00:00

    WE HAVE AN UPDATE….

    It may be awhile - Microsoft is investigating but have not updates the status page or said when they expect it will be fixed. https://portal.office.com/ServiceStatus

    Diane Poremsky [M365 Apps & Services MVP]
    https://www.slipstick.com
    https://www.outlook-tips.net

    I don’t see any issue flagged there for outlook, only something for Teams.. It’s incredible that we cannot raise this issue to Microsoft as we are many impacted by this issue+

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  2. Anonymous
    2024-04-10T16:21:17+00:00

    Kiren, thank you. Let's hope they figure it out quickly.

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  3. Anonymous
    2024-04-10T16:01:32+00:00

    I am also having the same proplem and am not receiving email via my @hotmail.com email address. This is a major issue for all hotmail users and Microsoft must deal with it ASAP !!!

    QUICK UPDATE 10/04/2024 @ 18:50 --- As previously stated above, I am not receiving emails EXCEPT now I am only receiving Microsoft sent replies from other users to my query on this community thread!!!!!

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  4. Anonymous
    2024-04-10T15:58:01+00:00

    WE HAVE AN UPDATE….

    It may be awhile - Microsoft is investigating but have not updates the status page or said when they expect it will be fixed. https://portal.office.com/ServiceStatus

    Diane Poremsky [M365 Apps & Services MVP]
    https://www.slipstick.com
    https://www.outlook-tips.net

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  5. Anonymous
    2024-04-10T14:27:28+00:00

    I have also noticed that if I email someone at a non hotmail address and copy myself in, although both show in send, neither arrive, if I send that some non hotmail address the email to just them, it works fine.

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