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My Hotmail account is missing many emails, including important ones that I know the senders have emailed me and emails from senders who successfully emailed me in the past.
I checked junk email folder - no missed emails are there.
I checked rule - I have not created any rules.
I checked sweep - I have not created any rules.
I checked forwarding - I have not enable it at all.
I checked junk mail setting - I did not block anybody unnecessarily; I don't know who will email me in the future so I can't put everybody in the safe list.
I checked storage - I have only used 46%.
I tried accessing the Hotmail account both through a browser on a computer and my phone (gmail app). It is the same - emails are not received. I cleared the cache of my devices already. It did not help.
I do not know how many more emails I have been missing or how to fix it. Can anybody help please? Thank you.
Sending, receiving, and organizing email in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Mine is working! I have just test sent myself an email and it worked, shows in sent box and in the inbox. Sent another test to another non hotmail address with me in copy and that worked too. Sent one from my phone, that also worked. I really hope everyone elses is also fixed.
Hi, I'm having the same problem. I can log into my mail, but no send or receive of any e-mails. Tried everything mentioned on this forum. Frustrating. @microsoft please fix the problem asap. Thank you
I have the exact same issue since April 9 noon, seems I can receive emails and send out email to someone, but once I add an address on cc, the email won't go through the serer. Especially, I won't send any email to myself, all of them will be in the 'sent' folder but never arrive in "inbox"
I am also having the same problem and am not receiving email @hotmail.com people sending me emails got reply "
Delivery has failed to those recipients.
The recipient's email system isn't accepting messages now."
please fix asap
There’s some news…
It may be awhile - Microsoft is investigating but have not updates the status page or said when they expect it will be fixed. https://portal.office.com/ServiceStatus
Diane Poremsky [M365 Apps & Services MVP]
https://www.slipstick.com
https://www.outlook-tips.net