Sending, receiving, and organizing email in Outlook.com
I have the same issue for several months now. very frustating!!
It seems Microsoft is for some reason trying to ditch all hotmail accounts...
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
My Hotmail account is missing many emails, including important ones that I know the senders have emailed me and emails from senders who successfully emailed me in the past.
I checked junk email folder - no missed emails are there.
I checked rule - I have not created any rules.
I checked sweep - I have not created any rules.
I checked forwarding - I have not enable it at all.
I checked junk mail setting - I did not block anybody unnecessarily; I don't know who will email me in the future so I can't put everybody in the safe list.
I checked storage - I have only used 46%.
I tried accessing the Hotmail account both through a browser on a computer and my phone (gmail app). It is the same - emails are not received. I cleared the cache of my devices already. It did not help.
I do not know how many more emails I have been missing or how to fix it. Can anybody help please? Thank you.
Sending, receiving, and organizing email in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the same issue for several months now. very frustating!!
It seems Microsoft is for some reason trying to ditch all hotmail accounts...
i was suppose to receive an email from a new school my son was attending, no email received. The school sent it multiple times, but i never received it.
paid for tickets to the fair never received the ticket email. i paid twice.
Also have this issue. Tested 6 different email accounts sending to my Hotmail. Received 2/6.
Emails were successfully sent but not received. Checked Junk and all folders.
They're just not there. It's a Microsoft Hotmail issue.
Hi, has it been resolved? I have the same issue since July
Hi I have the same problem, none of the suggestions worked so tried to click on the link but it doesn't work, what do I do?