Hotmail not receiving all emails (2024)

Anonymous
2024-04-02T11:29:51+00:00

My Hotmail account is missing many emails, including important ones that I know the senders have emailed me and emails from senders who successfully emailed me in the past.

I checked junk email folder - no missed emails are there.
I checked rule - I have not created any rules.
I checked sweep - I have not created any rules.
I checked forwarding - I have not enable it at all.
I checked junk mail setting - I did not block anybody unnecessarily; I don't know who will email me in the future so I can't put everybody in the safe list.
I checked storage - I have only used 46%.

I tried accessing the Hotmail account both through a browser on a computer and my phone (gmail app). It is the same - emails are not received. I cleared the cache of my devices already. It did not help.

I do not know how many more emails I have been missing or how to fix it. Can anybody help please? Thank you.

Outlook | Web | Outlook.com | Email

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  1. Anonymous
    2024-04-10T08:45:51+00:00

    My emails are being sent but not receiving by hotmail/outlook recipients, was this the case for you?

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  2. Anonymous
    2024-04-10T08:37:53+00:00

    I had the very same thing but it looks as though I am receiving emails again. Nothing from the people who tried to email me yesterday but things are coming through today. Fingers crossed this is the end of it for you all too.

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  3. Anonymous
    2024-04-10T08:13:08+00:00

    Same for me. I wonder if it will be fixed or not. Junk is getting through ok, only the odd one into my inbox. Not sure if should switch and create a new email.... or wait it out.

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  4. Anonymous
    2024-04-10T08:00:23+00:00

    I've been having this problem since yesterday as well, checked everything that they have said to check. Strangely I have received one or two random emails, but then it stops accepting them again.

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  5. Anonymous
    2024-04-10T07:58:44+00:00

    Im having the exact same issue and keep going around in circles with the support function. So frustrating. Will Microsoft alert us of the known issue and when they expect it to be resolved. I wonder if we will be able to recover emails from the last 24 hours?

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