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My Hotmail account is missing many emails, including important ones that I know the senders have emailed me and emails from senders who successfully emailed me in the past.
I checked junk email folder - no missed emails are there.
I checked rule - I have not created any rules.
I checked sweep - I have not created any rules.
I checked forwarding - I have not enable it at all.
I checked junk mail setting - I did not block anybody unnecessarily; I don't know who will email me in the future so I can't put everybody in the safe list.
I checked storage - I have only used 46%.
I tried accessing the Hotmail account both through a browser on a computer and my phone (gmail app). It is the same - emails are not received. I cleared the cache of my devices already. It did not help.
I do not know how many more emails I have been missing or how to fix it. Can anybody help please? Thank you.
Sending, receiving, and organizing email in Outlook.com
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Same with me, happened yesterday morning, I later tried to send myself an email and it didn’t come through. But messages are in my sent items. Can’t contact anyone for help, I just keep going round in circles
I've just tried emailing another friend with a hotmail address, shows in my sent box but he didn't get it. However, he sent one to me and it shows in his sent box and I actually got it. This is very random.
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Yes in the UK, issue started yesterday afternoon. I initially thought I couldn't send emails to myself, but then realised it was a wider issue with other hotmail accounts not getting any emails I sent to them. I have followed all the advice, rules, sweep, safe senders, storage, update, tried from my phone, the app, a browser, nothing works.
When did it start happening for you? Also are you in the UK? Just trying to work out if there’s a problem on their side