Hotmail not receiving all emails (2024)

Anonymous
2024-04-02T11:29:51+00:00

My Hotmail account is missing many emails, including important ones that I know the senders have emailed me and emails from senders who successfully emailed me in the past.

I checked junk email folder - no missed emails are there.
I checked rule - I have not created any rules.
I checked sweep - I have not created any rules.
I checked forwarding - I have not enable it at all.
I checked junk mail setting - I did not block anybody unnecessarily; I don't know who will email me in the future so I can't put everybody in the safe list.
I checked storage - I have only used 46%.

I tried accessing the Hotmail account both through a browser on a computer and my phone (gmail app). It is the same - emails are not received. I cleared the cache of my devices already. It did not help.

I do not know how many more emails I have been missing or how to fix it. Can anybody help please? Thank you.

Outlook | Web | Outlook.com | Email

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  1. Anonymous
    2024-09-14T12:05:49+00:00

    I have the same problem with my @hotmail.com mail account since YEARS !

    I created another account @outlook.com , which is working perfectly, but I would prefer Microsoft to solve the issue with the @hotmail.com domain name ! There must be something wrong in the configuration of those @hotmail.com mail account, since we don't receive *some* mails at all (not even in the Junk folder) ....

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  2. Anonymous
    2024-09-06T14:45:30+00:00

    I have lost a series of important emails recently, I am now forced to find another provider.

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  3. Anonymous
    2024-04-09T22:53:38+00:00

    Problem not solved. =(

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  4. Anonymous
    2024-04-09T20:33:32+00:00

    Hi I’m having exactly same issue since this morning has anyone been able to resolve I’m going around in circles!

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  5. Anonymous
    2024-04-09T18:25:14+00:00

    I have the same issue also, since last night UK time on my side.

    Support teams have been no help so far unfortunately. I believe its a wide server problem.

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