Hotmail not receiving all emails (2024)

Anonymous
2024-04-02T11:29:51+00:00

My Hotmail account is missing many emails, including important ones that I know the senders have emailed me and emails from senders who successfully emailed me in the past.

I checked junk email folder - no missed emails are there.
I checked rule - I have not created any rules.
I checked sweep - I have not created any rules.
I checked forwarding - I have not enable it at all.
I checked junk mail setting - I did not block anybody unnecessarily; I don't know who will email me in the future so I can't put everybody in the safe list.
I checked storage - I have only used 46%.

I tried accessing the Hotmail account both through a browser on a computer and my phone (gmail app). It is the same - emails are not received. I cleared the cache of my devices already. It did not help.

I do not know how many more emails I have been missing or how to fix it. Can anybody help please? Thank you.

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  1. Anonymous
    2024-04-10T18:41:20+00:00

    My understanding is there is no way to get back anything that has been missed, that is what I have read.

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  2. Anonymous
    2024-04-10T18:12:33+00:00

    But what about all the missing emails during this outage? I haven’t received any of these.

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  3. Anonymous
    2024-04-10T18:10:41+00:00

    Yes, working for me too! Finally!

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  4. Anonymous
    2024-04-10T18:04:27+00:00

    Thank god mine is working too!!!!!!!

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  5. Anonymous
    2024-04-10T17:55:21+00:00

    Mine is working! I have just test sent myself an email and it worked, shows in sent box and in the inbox. Sent another test to another non hotmail address with me in copy and that worked too. Sent one from my phone, that also worked. I really hope everyone elses is also fixed.

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