![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
I expect, like me, all your emails are in the outlook file (with the extension.pst). New Outlook I have discovered, doesn't work with .pst files. So it isn't looking at your old outlook file. I have been told by support that I can download the old, classic, Outlook from the office website, but I haven't found it yet. I'm going to look for another email program that I can use. This is a total fail by Microsoft. I can't understand how Microsoft can just remove my Outlook without warning and replace it with something that doesn't work with all my old emails. Effectively, all my email documents have been stolen, which includes important confirmation emails for holiday and concert bookings. This is the third time this has happened. Plus I've spent a whole day today on support chats with so far no resolution of the problem I would think it's pretty simple - what Microsoft took away it needs to give back. But so far they haven't.