How to Add Shared Mailbox in New Outlook

Anonymous
2023-11-30T03:18:37+00:00

Hi all, I am the System administrator. Recently we would like to tried a new outlook, but we need add the shared mailbox to user,

we tried to add account but it needs password, and the shared mailbox is no password, in classic  outlook if administrator adds permission in Exchange, after a few minutes the mailbox will show in the left panel

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

47 answers

Sort by: Newest
  1. Anonymous
    2025-01-17T08:44:12+00:00

    This is already in the Mac Version. Total game changer! Finally I can use the shared mailboxes in collaboration with my colleagues without hassle. The "Group by conversation" is so welcome feature as well.

    Tragically, the 'Group by conversation' option has been available for a long time but never worked for shared mailboxes.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-01-17T08:12:54+00:00

    Looks like adding shared mailboxes as an account is scheduled for rollout in January 2025.

    https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=375635

    This is already in the Mac Version. Total game changer! Finally I can use the shared mailboxes in collaboration with my colleagues without hassle. The "Group by conversation" is so welcome feature as well.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2025-01-13T12:45:34+00:00

    this doesnt work because shared mailboxes dont appear when you search for them. in the above example its most likely a user mailbox thats been shared, but not and actual shared mailbox.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-01-06T10:28:34+00:00

    This is a good hack - as it seems having the shared inbox displayed on its own is not an option (like in the old Outlook).

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-12-23T16:28:02+00:00

    I can get the shared calendar, but still can't add the shared inbox to my favorites or move it up from the very bottom of all my folders.

    Was this answer helpful?

    0 comments No comments