How to Add Shared Mailbox in New Outlook

Anonymous

Hi all, I am the System administrator. Recently we would like to tried a new outlook, but we need add the shared mailbox to user,

we tried to add account but it needs password, and the shared mailbox is no password, in classic outlook if administrator adds permission in Exchange, after a few minutes the mailbox will show in the left panel

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Anonymous

2025-03-11T14:47:57+00:00
To add a shared mailbox in Microsoft 365, you can use the Outlook Web App or the admin center. You'll need admin permissions to create a shared mailbox.

Using the Outlook Web App

Sign in to the Outlook Web App

Select Folders from the navigation panel

Select More

Right-click your name

Select Add shared folder

Enter the name or email address of the shared mailbox

Select Add

Using the admin center to Add Shared Mailbox

Go to the admin center

Go to the Teams & Groups page

Select Shared mailboxes

Select + Add a shared mailbox

Enter a name for the shared mailbox

Select Save changes

Select Add members to this mailbox

Select the people you want to add to the shared mailbox

Select Add

Shared mailboxes can be used for a shared calendar, sending and receiving emails, or using a shared email address.
At long last, it can be added in the web version! Thanks, Paola, for bring that up! Looks like June 2025 for the new Outlook now. Guess I'll be sticking with the old version for now.
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Anonymous

2025-03-11T08:06:16+00:00
To add a shared mailbox in Microsoft 365, you can use the Outlook Web App or the admin center. You'll need admin permissions to create a shared mailbox.
- Using the Outlook Web App
- Sign in to the Outlook Web App
- Select Folders from the navigation panel
- Select More
- Right-click your name
- Select Add shared folder
- Enter the name or email address of the shared mailbox
- Select Add
Using the admin center to Add Shared Mailbox
- Go to the admin center
- Go to the Teams & Groups page
- Select Shared mailboxes
- Select + Add a shared mailbox
- Enter a name for the shared mailbox
- Select Save changes
- Select Add members to this mailbox
- Select the people you want to add to the shared mailbox
- Select Add
Shared mailboxes can be used for a shared calendar, sending and receiving emails, or using a shared email address.
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Anonymous

2025-03-05T00:28:03+00:00

I think I was able to find a fix for this. If you go to the "View tab" and then "View settings", then "Compose and reply" and then check off "always show bcc" and "always show From", it seems to properly reply from the shared email (and not from the main account email). It doesn't fix the viewing settings -- my shared inboxes are still (frustratingly) buried but at least I don't have to panic about where the emails are being sent from.
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Anonymous

2025-01-21T09:32:29+00:00

I don't think it counts as a game changer as the function works perfectly in old outlook and new outlook broke something that was completely functioning.
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Anonymous

2025-01-17T08:54:48+00:00

In the Mac Version, with the shared mailbox as an account, this works.
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