Search inside an email and search for emails (new Outlook)

Microsoft no longer cares about its customers, since we are "captive" to their business software. They make changes and break things without regard for how it affects small businesses like mine, who have to hire people to try to recover things, or do it ourselves, which interferes with our own small businesses. The "Classic" Outlook worked just fine. The "New" Outlook is a nightmare, I hate it, as do thousands of others.

The new corporate business model appears to be: (i) customer avoidance, aka charge customers more money, break their systems, and then hide behind automated [so called] robot and remote help, regardless of the inconvenience this causes THEIR customers; (ii) customer abuse, aka blame customers for being "mean" to MS employees when they are angry because their systems are broken and they are losing time and business clients due to systems which are not operational, and no help is given to solve the problem.

Both political parties are useless - they are not enforcing antitrust laws and advocating for the breakup of Microsoft to allow the development of good technology that competes with the MS Office suite (just like what happened with AT&T years ago). If AT& T had been allowed to retain their stranglehold of the cellular market in 1984, we would still be on rotary phones.

Okay, it's 2025 and this is still an issue.

So many users feel the same way about this. Ctrl - F is the universal shortcut for "Find". Why isnt MS responding to it? This is somewhat concerning.

Please advise. Thank you.

Hello @Neil Dallison_154 and @Fatima_J

This issue was originally raised in September 2023. It's now February 7, 2025, and the Ctrl+F function within received emails still does not work as expected. Instead of initiating a search within the email, CTRL+F forwards the email.

CTRL+F has been the universally recognized shortcut for "find" for many years. Why was this standard functionality changed? This inconsistency is frustrating. CTRL+F works correctly in all other Microsoft products and most non-Microsoft software.

As of 2/7/2025 I am using the latest version as shown below!

Microsoft Outlook Version: 1.2025.129.300 (Production)

Client Version: 20250124006.13

WebView2 Version: 132.0.2957.140

Session ID: b328558d-8692-a149-a151-1cc92f4ed916

There is no feature for this, I work with reports with tons of numbers so this just makes my job very tedious.