Errors when sending or receiving email in Outlook.com or Hotmail

Anonymous
2023-11-06T23:36:12+00:00

Hi,

I have trouble receiving emails on my account

Outlook | Web | Outlook.com | Email

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  1. Anonymous
    2024-02-12T18:51:01+00:00

    Here is the error message, this started a week ago. Am able to receive emails but ones sent are not going through.

    Delivery has failed to these recipients or groups:

    @aol.com (@aol.com)
    Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

    Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

    For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

    Diagnostic information for administrators:

    Generating server: PH7PR16MB6144.namprd16.prod.outlook.com
    Receiving server: PH7PR16MB6144.namprd16.prod.outlook.com
    Total retry attempts: 4

    ******@aol.com
    2/9/2024 1:14:41 PM - Server at PH7PR16MB6144.namprd16.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
    2/9/2024 1:11:22 PM - Server at mx-aol.mail.gm0.yahoodns.net (98.136.96.92) returned '421 4.4.2 Connection dropped due to SocketError'

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  2. Anonymous
    2024-02-12T22:37:21+00:00

    Continue to get error messages that say mostly the same thing, see below

    Task ******@austin.rr.com

    Sending reported error (0x800 CCC0f) The connection to server was interrupted. If this problem continues contact your server admin or you ISP

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  4. Anonymous
    2024-02-22T00:39:48+00:00

    My uncle Stephen Smith cannot get emails thru to my acc . Other hackers using Stephen Smith send me many emails all fake . I don't know how to get rid of them and get my uncle clear to send to me again . Please help

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  5. Anonymous
    2024-02-22T21:48:34+00:00

    It started 2 1/2 weeks ago. working one day but not the next.

    It occurs with all contacts in my email.

    I don't have a screen shot of the latest message,

    In process of working to get OUTLOOK configured again.

    I'll advise after that. Also had Spectrum out to check the wiring from the central box and it needed to be adjusted so that should also help the setup.

    Thank you

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