Outlook keeps logging me out every day (both on phone and laptop).

Anonymous
2024-02-12T11:16:08+00:00

It keeps making me log back in (via the number confirmation system) which is annoying because I have to have my phone on hand at all times to confirm my laptop, and I have to actively check outlook every day just to make sure I haven't missed any emails due to outlook randomly logging me out. Is there a way to bypass this? It's getting very frustrating to deal with.

Outlook | Windows | New Outlook for Windows | For education

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  1. Anonymous
    2024-04-08T22:12:00+00:00

    Microsoft obviously did something to have these exact issues among customers.

    Can we get a fix? An answer? It's a MSFT issue not the user

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  2. Anonymous
    2024-04-08T15:57:47+00:00

    I am having the same issue. I clear my cache and I can download a few attachments, then it tells me error in downloading. I have used Google Chrome and Safari.

    It is logging me out every night and about once throughout the day.

    Eagerly waiting for a fix.

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  3. Anonymous
    2024-04-08T12:49:58+00:00

    Same exact issue --- more than once a day !!

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  4. Anonymous
    2024-04-07T16:08:52+00:00

    Hello,

    I am having the same issue since 10 days ago (March 30, 2024).

    I have cleared my cache, restarted my laptop (macbook air) and I get logged off a few times per day.

    At the same time, our outlook webmail doesn't open files anymore. We were told this was an issue at Microsoft and that you are working on it. Maybe these issues are linked?

    I do not seem to have an option in my settings to keep me logged in and I have tried all steps listed.

    Again, this issue started about 10 days ago, I changed nothing, happened all the sudden.

    I too do not have my phone on me at all times and it is frustrating...

    Please look deeper into this. If there is an actual solution in the settings, could you please be more specific as to where to find it?

    Thank you

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  5. Anonymous
    2024-02-13T09:27:40+00:00

    Hi vaiiev,

    Good day.

    Thank you for posting to the Microsoft Community. We are glad to assist.

    May I know what version of Outlook you have? What version of Outlook do I have? - Microsoft Support

    One possible reason for this could be that your account settings require a daily login for security purposes so please check with your admin. However, there are a few things you can try to resolve this issue:

    1. Check your account settings: Go to the Outlook settings and check if there is an option to keep you signed in. If there is, enable it and see if it resolves the issue.
    2. Clear your browser cache: Sometimes, clearing your browser cache can help resolve login issues. Try clearing your cache and see if it helps.
    3. Check your internet connection: Ensure that your internet connection is stable and strong. A weak or unstable connection can cause login issues.
    4. Check this article Outlook continually prompts for password when connecting to Microsoft 365 - Outlook | Microsoft Learn.

    Please do not hesitate to contact me with any questions or concerns. I look forward to hearing from you.

    Please understand that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

    Best regards,

    Community Moderator

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